Basic supermarket etiquette that everyone needs to follow


Gary Hoover, CC BY 4.0 , via Wikimedia Commons

A dairy department of a supermarket

Going to the supermarket is a weekly thing that most people do without even thinking about it; however, there are certain things that customers should keep in mind to make a better shopping experience for customers as well as to make life easier for the employees.

  1. Put your carts inside the cart return corral. There is nothing more annoying to a lot attendant than when you leave your cart randomly in the parking lot or even worse in front of the doors where people enter and exit. This creates a problem because the carts can roll into a car, and it also blocks parking spaces.
  2. Bring your cart to the front of the checkout lane as soon as you are done loading your groceries onto the conveyer belt. The baggers like to have the cart as soon as possible to avoid backups, and also there is usually very minimal room at the bagger’s station table to lay lots of bags on.
  3. If you spill something, attempt to clean it up before you make the employees clean it up. This one is pretty self-explanatory. I hope I don’t have to explain why you should not rely on other people to clean up your mess.
  4. Always be polite to the workers. Keep in mind that the majority of people that work in a supermarket are high schoolers who simply just want to make a little bit of extra cash. They are not magical human beings, so don’t get mad if a cashier takes too long or messes up.
  5. Only use the self-checkouts for small orders. Use the 15 or less rule. If you have more than 15 items, avoid using the self-checkout. Having large orders go through the self-checkout lanes slows down things for people who only have a few items and just want to get in and out of the store quickly.
  6. Be mindful of where your cart is. No one wants to have to wait for you to move your cart out of the way when they simply just want to go down the aisle.
  7. If you see that that cashier does not have a bagger. Bag for them. The checkout process goes a lot faster when they have a bagger.
  8. Use dividers accordingly. This helps separate the different orders. If the cashier does not know where the order stops, then he/she will assume that all the stuff is yours, which leads to lots of voids needing to be done, and that just holds up the line.
  9. Don’t wait until closing to go on your shopping trip. The cashiers and baggers do not want to deal with anyone after the store is already supposed to be closed. Try to have all your shopping done at least 15 minutes before the store closes to give employees time to clean and start the closing process.
  10. Be hygienic. Clean your carts off, try to distance yourself from others, and avoid going to the grocery store if you feel sick. Everyone wants to have a clean, healthy, and germ-free shopping experience.

Hopefully, this list helped you become a better shopper as well as a proper shopper.